TALK WITH A COMPUTER PROFESSIONAL FIRST.

DO NOT DELETE A EXE FILE UNLESS YOU ARE 1000% SURE IT IS THE VIRUS.
EXE FILES RUN YOUR COMPUTER. IF YOU DELETE THE WRONG ONE YOU CAN DAMAGE YOUR COMPUTER.

THIS IS HOW I REMOVED A RANSOM WARE VIRUS


1) DOWNLOAD MALWAREBYTES

2) RUN MALWAREBYTES

3) DELETE ALL PROBLEMS MALWAREBYTES IDENTIFIES

4) RESTART COMPUTER IF MALWAREBYTES DOES NOT

5) ONCE COMPUTER IS RESTARTED. RUN MALWAREBYTES AGAIN.

6) IF YOU STILL HAVE PROBLEMS.

7) DOWNLOAD AVG IT IS A PROGRAM SIMILAR TO MALWAREBYTES. IT REMOVES ALL ISSUES. INCLUDING OLD LEFT OVER OUTLINES OF PROGRAMS YOU MAY HAVE DELETED LONG AGO.

8) RESTART COMPUTER

9) RUN MALWAREBYTES AGAIN

10) IF YOU STILL HAVE ISSUES.


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BEFORE YOU DO THESE NEXT STEPS,
PLEASE CONTACT A COMPUTER PROFESSIONAL.


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11) YOU NEED TO GO TO YOUR C DRIVE

12) DO A SEARCH. TYPE IN EXE

13) I WAS TOLD IN THE 1980'S IN COMPUTER SCHOOL. ALL VIRUSES ARE IN A EXECUTE FILE. EXE

14) LOOK THRU YOUR FILES. THEY SHOULD HAVE ALL THINGS YOU KNOW. LIKE WINDOWS PROGRAM. IT IS PUT OUT BY MICROSOFT.

15) IF YOU DO NOT RECOGNIZE IT. TRY TO RESEARCH IT BEFORE DELETING ANYTHING.DOUBLE CHECK WHAT MALWAREBYTES SAID WAS THE ISSUE.

16) IF YOU HAVE COME TO THE CONCLUSION THAT THERE IS SOMETHING THERE YOU DON'T KNOW OR UNDERSTAND. MOST LIKELY THERE IS YOUR VIRUS OR VIRUSES.

I HAD 2 VIRUSES LAST YEAR.

AVG GOT 1 OF THEM.

I HAD TO CALL A COMPUTER PERSON. THEY TRIED TO REMOTE ACCESS MY COMPUTER. THEY DID. BUT STILL COULD NOT FIND THE ISSUE.

I FOUND IT IN MY C DRIVE WITH A EXE SEARCH.

IF THERE IS NO PUBLISHER NAMED, MOST LIKELY THAT IS YOUR PROBLEM. ALL LEGIT PROGRAMS SHOULD HAVE INFORMATION YOU RECOGNIZE.

IF YOU DO NOT FEEL COMFORTABLE DOING THIS. CALL A COMPUTER PROFESSIONAL. BUT MAKE SURE THEY DO THIS, IF THEY CAN NOT REMOVE THE VIRUSES.


THANKS! GOOD LUCK!

YOU WILL PROBABLY HAVE PEOPLE CALL YOU AND SAY THEY ARE FROM WINDOWS. ONCE THE VIRUS IS REMOVED AND THEY CALL YOU. LAUGH AT THEM. THAT REALLY UPSET THEM WHEN I DID THAT. GOT THEM CURSING ME IN BROKEN ENGLISH!. THEY ASKED WHY ARE YOU LAUGHING. I TOLD THEM YOU ARE NOT FROM WINDOWS AND CAN'T DO ANYTHING! NOW THAT WAS FUNNY!!